Hellstar is thrilled to help you find the perfect clothing to express your unique style!

Here’s everything you need to know about placing an order and getting your new Hellstar goodies delivered to your door:

Placing your order:

  1. Please browse our website: Discover our curated collections and explore the latest trends.
  2. Add items to your cart: Click on the items you love and choose your desired size and colour.
  3. Review your cart: Make sure everything looks good and proceed to checkout.
  4. Create an account or checkout as a guest: Enter your billing and shipping information.
  5. Please choose your shipping method: We offer standard and express shipping options.
  6. Please select your payment method: We accept secure payment through major credit cards and PayPal.
  7. Place your order: Review your order details and confirm your purchase.

Shipping and delivery:

  • Processing time: Orders are typically processed and shipped within 3-5 business days.
  • Shipping times:
    • Standard shipping: 10-15 business days
  • Shipping costs:
    • Free shipping available for over $150+ order
    • 20$ charge for shipping if order under $150
  • Tracking your order: You will receive a confirmation email with tracking information once your order has shipped.

Returns and exchanges:

  • We offer a 30-day return policy on unworn and unwashed items in their original packaging.
  • You can easily return or exchange your items through our online portal or by contacting our customer service team.
  • We offer free return shipping for all orders within the United States.

Additional information:

  • We offer international shipping to select countries. Please see our shipping rates page for more information.
  • You can find answers to frequently asked questions on our FAQ page.
  • Our customer service team is always happy to help! Contact us via email or live chat.

We’re excited to be a part of your wardrobe! Shop Hellstar today and experience the difference.